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Common Mistakes made by New Hoteliers

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The biggest sign of a good hotelier is the ability to spot your mistakes, correct quickly and not repeat the mistakes. These are some of the most common mistakes made by New Hoteliers

  •  Just because you exist, doesn’t mean they will come

Just because you’ve built the hotel – don’t expect guests to turn up. Especially if you have a restaurant – throw a party for the launch. Make sure you do a Press Release. Word of mouth is great and getting the city to talk about you is very important.

  •  You didn’t do your Math homework.

Your costs should work out. Make sure you’re selling a room at a price and making profits and your food cost should never be higher than 20-35%.

  • Not enough cooks in the kitchen

A guest has to be looked after from the word ‘go’. Staffing well is extremely important, especially at the beginning of a new venture.

  • You don’t have systems in place

Got your Booking engine in order? Do you have a Channel Manager? Does your staff know how to give the chefs KOTs (Kitchen Order Tickets) ?

  • You’re an absentee owner

Initially, you cannot allow another person to run a hotel or even a restaurant for you while to sit relaxed and gain profits out of it. Being present is very important for hotelier, a first time hotelier could take 2-3 years to get used to his first project and then possibly add a second hotel to his / her portfolio.

  • Online Presence – Get a website, Enlist your self on Online Travel Agencies (Example : Agoda, Expedia, MakeMyTrip, Booking.com, etc), Register yourself as a business on Google Maps.

Hope you liked our list of Common Mistakes made by New Hoteliers

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