- 25 April 2018
This is a type of print document which have basic details of guest and need to be signed by guest on arrival,and complete any missing info. on it. GRC will be shown only for the confirm vouchers and along with other Print options.
- 06 April 2018
Now if the user wants the verification documents for the guest to be added to the voucher, same could be done using Add Docs link provided along with the Guest in Guest Details popup. For this, the user needs to first add the guest on the voucher(for a new guest), and Click on Edit Icon, provided along with the Guest. Once Edit is clicked, Add/Update Guest popup would be visible. Since no documents have been uploaded hence message is visible as Currently there are no documents uploaded. Same would be changed once you add one or more documents. To upload a document, you need to click on ADD DOCS, Upload Guest Documents popup would get opened. You can add any Type of Verification document, like Passport, Voter-Id, Driving License along with the Image of the Document. Once the user clicks on Save, this document would get associated with the guest. Similarly, the user can upload other documents using ADD NEW DOC link in the same popup. If the user clicks on Back to Guest Details, then a popup would appear asking for the discarding the document changes being done to the guest. Note: a. Image and Document type is mandatory to be selected while Document No and Expiry Date are non-mandatory fields. b. Expiry Date of the Document cannot be any of past date from today. c. Image of the Document could be a max of size 5 MB.
Now, once user saves the document, confirmation could be viewed in the Guest Details Popup. The user can add/view more docs through the ADD/VIEW DOCS on the same popup as shown above. Also, two more fields have been added along with the guest as DOB and Nationality on the same popup along with other guest details. Once all the details have been saved, the Guest would be visible as shown below on the voucher. You can save the document details after editing through Save Icon or can undo your changes by clicking on the Undo icon provided along with the document entry. Note : Also, the same documents would be visible in the Guests DB as well and wherever you want to use the same guests(like on other vouchers as well) This would be reflected in Past vouchers as well.
There will be multiple guests linked to a voucher. This has been implemented mainly to handle group bookings. Same would be visible as shown below along with the allotted room numbers. No of Guests added to the voucher could not exceed the max number of adults allowed for the categories being added to the voucher. If more than one guests are added to the voucher, then any of the guests could be marked as a group leader or the primary guests for respective booking. A popup would be appearing for the same while changing the group leader or the primary guest. Print Room List : This button would display the list of Room Nos assigned to the guests along with the guest name. Also, if you any of the guest being added to the voucher in Booking Database, all the bookings having that guest linked either primary or secondary would get filtered. Same would work with Advanced Filters as well.
The user can now allocate the rooms, to each of the guest being added to the voucher.
While creating a voucher for specific room allocation, same room would be allocated to the added guest.
Rules for Room Allocations :
3.1. If specific rooms are allocated with the Room Categories in the Requirements Section, then Along with Guests only those rooms would be visible in the drop-down.
3.2. If any Guests has been allocated a specific room, the same room/room category(to which the room belongs) could not be deleted from the requirements section as it will give a popup that this room is already allocated.
3.3. If the booking is not for a specific room allocation, then any of the room from that room category would be selected for booking as well as visible with the guest as well.
3.4 No. of guests to be added on voucher would be validated on the basis of the max adult occupancy of the room category defined in Manage This Property - > Room Setup ->Room Category name.
For instance, Premium Room allows max adults as 1. So total guests allowed for the premium category on the voucher(for a single room) is 1, hence I won't be able to add more guests.
3.5. For a specific room allocation booking, if the room has been assigned to the guest and Room no is modified from Requirements section, all the guests associated with that room no will get their rooms updated to the newer one.
For instance, If 101 room was assigned to 2 guests on the voucher, and now the user has changed the room as 102, then for both of the guests, room allocated would be changed to 102.
- 06 April 2018
A new label as Print Headers has been added under MTP->Account&Finance->Invoice Settings tab. Now User would be able to provide the naming conversion of all invoices(including reservation,bill summary,room invoice etc). If property is set on India GST then by default configuration would be displayed under MTP.
- 22 March 2018
A new filed named as "Select reason for blocking" has been added at hard block popup at CRS. Now User can easily enter the reason for blocking.Two options "Maintenence" and "Booking" have been added in the reason dropdown for this. If user selects the Maintenance reason in the reason dropdown, If User select the Booking Reason in the reason drop down,a new filed "Name" would be visible. User can enter the booking name here for which room is being hard blocked. Also a new orange icon would be visible at the blocked bar at CRS to indicate that room was blocked for booking and booking name would also be visible with this bar. Now user can also filter the data by blocking reason into the activity logs. A new filter Block Reason has been added into the activity logs->block/unblock tab. Any reason being selected while block the room would also be visible in the block notifications.
A new label named as "Co. Registration No." has been added under Accounts & Finance->Invoice Settings tab. Label name which is defined under this tab would be visible at guest/agent popup,print invoices(including bill summary, room invoice etc.) By default "GSTIN" would be visible if Property is set on India Country and for Other properties, "Tax Registration No." would be visible. Note:Now user would be able to save the company details without GST No. for all international properties.
- 28 December 2017
For instance, user wants to change the room allocation of multiple bookings of a single room category, then user could move the required bookings into the shelf one by one and then reallocate the rooms as required.
Note: Reallocation would be saved only, once user will re-allocate the required rooms to all the bookings which have been moved to the shelf and would save them.
Save Pop-up would appear only if user had re-allocated rooms to all the bookings in the shelf.
- 18 December 2017
Djubo released a new feature where we provide TripAdvisor write Review URL in Thank You email i.e. triggered when guest Checkout. For this Feature, you have to select Tripadvisor Guest Survey in review mode for Post departure thank you email in MTP --> Notification settings -- > Bookings
- 9 December 2017
We are pleased to announce our Dynamic Price Management and Revenue Maximization App for DJUBO, DJUBO CEREBRUM. Machine learning algorithms and powerful AI, analyzes Hotel's sales history to not only make accurate occupancy and revenue predictions, but automatically changes your pricing on all sales channels to ensure maximum profitability.
When we click on cerebrum, we are redirecting to Revenue Rule page, where we can create a rule on occupancy basis for next number of days, We can also add some exceptions on Date range/ Rate Plans or days.You can create Revenue Rule on basis of occupancy. Example from 0-20% - rate plan 1 and 20 - 100% rate plan 2
When we select date range from past 3 months to next 3 months
Tile 1 shows Past dates Revenue and also shows revenue Increased/Decreased from past same period
Tile 2 shows Future Dates Revenue and also shows Revenue Increased/Decreased from past same period
Tile 3 shows Number of dates that need attention, means where no of bookings on the Books are less from past period
Tile 4 Shows Days in a Rule, which define which rate plan is applied for minimum and maximum no of days
Revenue graph shows that Total Revenue on the Books and for past period, last year , last 2 years , last 3 years and Predicted Revenue based on our past data. We shows Budget Line also.
Budget is defined by hotelier on Budget screen.
Same for Occupancy, ARR and Pre-Booking Graph.
On Alerts Tab, We shows History or alert. Example, when booking comes and occupancy changed in different slab defined in Revenue Rule, We shows occupancy has been changed Please change Rate plan 1 to Rate Plan 2. We have Auto Mode Option also, which automatically changed Rate Plan. And as I said, we use Machine learning algorithms and powerful AI, which change rate plan by analyzing our past data. Whenever the rule changes, a push notification also triggered to registered mobile. On Settings Tab, You can set Property Algo, Whether it will run according to Business on Books Or with Historic Data.
- 8 December 2017
Once user has marked a room as either Checkout or Checkout and Released Room, room will be marked as dirty(room would be visible as Red Marked). User could mark the same as clean and dirty by clicking on it. If a booking is already created for a room that has been marked as dirty, whenever user would try to mark the booking as check-in, user will get a warning pop-up as:
- 4 December 2017
If user creates any voucher then before and after check-in Room proforma invoice and Extras invoice have been renamed as "Tax Proforma invoice(Rooms)" and "Tax Proforma invoice(Orders)" respectively.After check-out the voucher Room invoice and Extras Invoice have been renamed as Tax Invoice(Rooms) and Tax Invoice(Orders) respectively.
Note:The above renaming would be visible only while printing invoices.
- 1 December 2017
DJUBO released a feature where Guest can directly Book a package from Website. When a guest click on Book to Book a package, he/she will redirect to Review and pay page of Booking Engine, Now guest does not have to search package again and then Book.
Click on Package Button: When guest Click on package, he will redirects to Review and PAY Page.
- 30 November 2017
Foresight Internationalization : From now we support Internationalization in Foresight. In which If a property is connected with BDC and Goibibo and BDC shows rates in USD and Goibibo shows rates in INR and Property currency is in INR. Then we convert BDC rates from USD to INR and shows all rates in our property Currency.
Live Fetch : Now we provide additional feature of Live rates Fetch once in a day.If property opts Live fetch facility.
Now Djubo supports Co-Branding/White-labelling. If a user login with URL : marketmyhotel.djubo.com, Login page shows like:
After Login with Account Admin Role,: Re-seller's Brand logo shows on Dashboard
Support email ID masked as re-seller's support ID and Number
Support and Help Chat box redirect to re-seller Twak.to
- 27 November 2017
- 13 November 2017
- 08 November 2017
- 01 November 2017
- 13 October 2017
If while fetching bookings/rate sync/inventory sync, authorization error is being received in OTA response , respective property would get blacklisted for that OTA.
Reasons for blacklisting could be any OTA being disconnected from Channel Manager , but is connected in Djubo , Invalid Login Details etc. Once an OTA has been blacklisted for a particular property, no inventory sync/rate sync or booking fetch would be proceeded for the respective property for that OTA.
Rate Plan Missing and Category Missing failures for the bookings would get listed under this table. Once the respective rate plan and category has been mapped , respective booking could be reprocessed.
Reprocess Time and Status is visible as well to verify the status of the booking and time of booking creation.
Rate and Inventory Verification services has been implemented for Desiya/Agoda/Booking.Com/Expedia/Cleartrip/Goibibo to avoid the rate and inventory disparity.
Timezone Handling has been done for Instaconnekt Bookings/Rate and Inventory sync calls.
For any OTA, if all rate plans are not being mapped in Djubo , while connecting any OTA, a warning popup has been implemented for the same
- 09 October 2017
- 05 October 2017
For Domestic Properties (Properties being set on India GST ) : A payment would be added on Voucher with mode as Credit Note and billing preference would always be set to Guest by default in Bill Room To.
Vendor Name has been added on Bill Summary / Room Proforma Invoice and Room Invoice
For International Properties, Tax Percentage have been removed from Room Invoice/Extras Invoices in CRS and POS as well.
This will be displayed for properties with country as India. Place of Supply would be State Name being mentioned in the Property Details Section.
Invoice No field has been added in the header of POS Orders Invoices/Room Invoice when Header is Disabled
In Order Summary, being downloaded from POS, Invoice No Column has been added.
New design for Bill Summary has been implemented to optimize space.
Label for Property contact no has been changed from M to Ph in all invoices/Bill Summary on CRS. Same has been handled in POS as well.
- 04 October 2017
- 27 September 2017
A feature where you just need to mark a flag for the property named as "On actuals" at the time of registration and it will pick all BE/QP commission calculation from the commission set for PAYU. Hence in case you have to change commission for PAYU, it will be reflected automatically for all properties which are running on actuals. And commission will be deduct according to the amount you pay to PayU.
Note : Booking Engine/QP commission for new properties AMEX and Internation Value has been Updated.
1. International Cards = 2.75%
2. AMEX = 3.35%
- 26 September 2017
- 09 September 2017
- 05 September 2017
(a) A global setting has been created in the 'Property Details' of settings, which can be accessed and set by Super Admin (DJUBO Support Team). Property Admin/Account Admins can view the setting. The settings is being named as Tax Type ( a dropdown ) having two options - namely "India GST" & "General". To enable a property to India GST , you need to select India GST as Tax Type field .
. Tax Rule for GST settings with validity range from date when India GST for the respective property is enabled to forever in future.
2. Tax components inside the rule with GST slabs. These will be compliant to Govt. notifications i.e. CGST & SGST.
3. User will not be required to setup any other tax setting for enabling the property for India GST.
Taxes would always be applied on Discounted Net Rate but the Tax Percentage Slab would always be calculated on the Discounted Net Rate or Rack Rate ( whichever is higher). If rack rates are not defined, system would still calculate taxes based on voucher sell rates, but we encourage users to define rack rates to be compliant to GST.
DJUGSTN Number field has been added to Property Details, (a non mandatory field) which would appear in Room Invoice / Extras Invoice / Bill Summary/ POS Orders as well if specified.
Note : If GSTN No for the property is already added in Invoice Settings , shall not be added then in Property Details as would then appear twice on Invoices in Statutory Ids and Property GSTN field as well.
No. of extra persons and its cost, would automatically be picked up from Djubo's category settings and defined rates in Rate plan settings. This will be deducted from total price along with Meal plan rates, to arrive at the 'Room only price'.
Hotel would be required to setup the Meal Plan charges in the 'Special Items Mapping' section in Property Admin section under 'Rate Setup'. These values are required for the system to calculate 'Room Only price from total price.
Any property being moved to India GST would have a default Room SAC code as 996311. Same would be visible on Room Invoice/ Room Proforma Invoice along with each Room Category.
A new section has been added on Guest Popup as Add Official Information to add company details (if guests requires company number to be mentioned on Invoice). GST No. specified along with the Guest(Company Info)/Agency would be visible on Invoices if Billed to Agent or Company.
A new tab has been added in Tax Setup section --> General Tax Setting.
(1) If Apply Taxes as on Djubo is selected, taxes for OTA vouchers would be calculated according to the taxes being defined in Djubo.
(2) If Apply Taxes as on OTA is selected, taxes for OTA vouchers would be visible as it is on voucher as being sent by OTA
Until the hotel marks the voucher as Check-out or Checkout and Release Room billing preference can be update.
- 21 August 2017
- 08 August 2017
Now we can design a separate widget for Chain Website. For example : Parellel Resort has 15 property, on-boarded in one DJUBO account but they have two separate websites: www.abc.in & www.123.in. But, they want abc's properties and city name to be visible in widget on website www.abc.in and 123's properties and city name to be visible on website: www.123.in. For inquiry/integration contact your marketing manager.
Now e-collect can be sent according to its booking sources and detail will get populated accordingly on pop-up e-collect window. E-collect for Agent would be visible if booking source will be OTA/Agent/GDS type vouchers , Company will be Corp type and Only Guest will be Direct/Booking Engine vouchers.
A new optionof block charge has been added at payment pop by which you can add any payment as a block charge amount. For Example: If you need a security deposit from client but do not want that amount to re adjusted in the total voucher outstanding amount, then you can mark that payment as block charge. This payment will reflect in the voucher with info icon , that its not an actual realise payment.
- 01 August 2017
Now snake bar messages would get displayed for the better clarity of user.
For Instance: If user login into the mobile app then below message would get appeared.
Case 1: If user login into the mobile app then below message would get appeared.
Case 2: If user creates a voucher by selecting room through booking chart, below message would get appeared.
- 31 July 2017
- 28 July 2017
- 25 July 2017
Accordingly the details would get populated in the E collect popup , and the same could be sent to the respective Agent/Guest. Agent would be visible in case of OTA/Agent/GDS type vouchers , Company for Corp type and Guest for Direct/Booking Engine vouchers.
- 24 July 2017
A new option - Block Charge has been added when you "Add/Update Payment". Clicking the checkbox will allow you to set a block charge amount. This block charge amount would not be considered as a payment but would not get deducted from the total amount. This message would be displayed with icon just right to any payment added as block charge.
From now Currency format in amount field would be displayed according to property currency which is defined under MTP. This price in currency format would be displayed at voucher amount/addon amount/at POS/Insight etc.
Also If user creates a voucher by selecting currency other then set in the property through Booking engine ,the selected currency format will be displayed with i icon but quick pay payment will be added with voucher as per property currency.
- 07 July 2017
A New option enable terms and conditions has been added under Booking engine->Settings. If it is marked as OFF then I Agree checkbox will be displayed as unchecked at review and pay page on booking engine otherwise marked as checked. It would be compulsory now to marked I agree checkbox is as checked on booking engine,if it is not marked as checked , alert message would be displayed.
- 19 May 2017
From now hotel ranking and rating on Tripadvisor, Google, Hotels.com, Airbnb, Facebook and Booking.com will be display on StartSight dashboard and reports. eg. These ranks and rating will automatically update and you will be able to handle multiple OTA single handedly